Follow these links for FAQs regarding:


General questions about neuropsychology


Questions about appointments


Questions about communicating with our practice


Financial information




For all FAQs, see below:

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When might a neuropsychological evaluation be needed?

  • Neuropsychological evaluations are often warranted when an individual is experiencing significant difficulties in one or more areas of neurocognitive functioning.  This may include (but may not be limited to) difficulties in attention and concentration, learning and memory, language functioning, visuospatial functioning, executive functioning, motor functioning, and/or adaptive functioning (i.e., life skills).  Symptoms related to or changes in personality and emotional functioning may also be present.

    In children, evaluations are typically pursued when a child is struggling to function appropriately at home, at school, and/or in social settings.  Letters and notes home from teachers are often an indicator that an evaluation may be beneficial.

    In adults an older adults, evaluations are often sought when an individual is struggling to function in their day-to-day life, such as at home, in relationships with others, and/or at work.

    For any age, evaluations may be pursued when there is a known cause (e.g., a brain injury) or when there is an unknown or not-yet-determined cause (e.g., possible dementia, possible ADHD, etc.).  Neuropsychological evaluations can help to characterize one's neurocognitive strengths and weaknesses in both such types of cases and help with determining a diagnosis when one has not yet been identified.


What is the difference between a psychological evaluation and a neuropsychological evaluation?

  • Psychological evaluations typically include measurement of personality and emotional functioning and intellectual functioning.  Neuropsychological evaluations typically include measurement of personality and emotional functioning and also of intellectual functioning as well, but they also include measurement of attention and concentration, academic achievement (as needed), learning and memory, language functioning, visuospatial functioning, executive functioning, motor functioning, and adaptive functioning.


Why is a neuropsychological evaluation needed?  Can’t we just do a brain scan?

  • In some cases, neuroimaging is all that is necessary to confirm a diagnosis and determine what may be causing neurocognitive impairment.  In other cases, neuroimaging may not be sufficient in determining whether a disorder is present, or what might be causing one's neurocognitive difficulties.

    ​That's where neuropsychology comes in -- helping to determine what impairments may be present, the severity of any such impairments, and the most likely underlying cause(s) of such impairments.

    Neuropsychological evaluations also help to determine how much of an impact a disorder or disease process may be having on one’s day-to-day life and what adjustments may be made to help alleviate or accommodate for this impact.


What is measured in a neuropsychological evaluation?

  • Multiple areas of neurocognitive functioning are measured as part of a neuropsychological evaluation.  Click here to learn more about what would be measured in a neuropsychological evaluation for children/teensadults, and older adults.


What if I have been tested before?  Can I (or should I) be tested again?

  • Re-evaluations are sometimes warranted, particularly when additional neurocognitive concerns have arisen since a prior evaluation and/or when neurocognitive concerns have remained despite the implementation of recommendations and/or accommodations given via a previous evaluation.  Individuals can be re-tested once at least six months (preferably at least twelve months) have passed since their prior evaluation.


Aren’t there computerized or blood tests that can be used for diagnosing?  Why is a full neuropsychological evaluation necessary?

  • While there are some computerized tests, blood tests, etc. which may provide information that can help with diagnostic clarification, a full neuropsychological evaluation allows the consideration of multiple potential underlying causes of neurocognitive difficulties -- including those which may not be measured by other tests.  Additionally, a full neuropsychological evaluation can help determine one's individualized pattern of strengths and weaknesses which may be used to help guide treatment plans.


How can a neuropsychological evaluation tell whether I have dementia (e.g., Alzheimer's disease, vascular dementia, etc.) or just "normal aging"?

  • A neuropsychological evaluation includes a comparison between a patient’s performance on various measures of neurocognitive functioning and what level of performance would be expected given their age and educational background (this is called normative data).  This comparison between the patient’s performance and that of the “normative data” will help determine whether an individual is experiencing normal aging or is experiencing an underlying dementia process.


What should I expect on the day of my appointment?

  • Your appointment will include the following:
    • Time spent gathering information about one’s concerns, background, and history (approximately 30 to 45 minutes)
    • Interactive, one-on-one testing with Dr. Sutton (typically ranging from three to six hours, depending on the patient’s age, reason for evaluation, level of functioning, etc.)
    • Lunch, snack, and restroom breaks as needed
    • Time spent reviewing results and discussing recommendations (approximately 30 to 45 minutes)

  • ​The finalized report will then be sent to you upon its completion (typically within 7 to 10 business days).


What do I need to bring to my appointment?

  • Please bring the following items to your evaluation:
    • Current medication list
    • Your preferred method of payment (cash, check, or credit card)
    • Reading glasses (if you wear them)
    • Hearing aids (if you wear them)
    • Any relevant medical records (including copies of previous evaluations)
    • Water/coffee/etc.
    • Snacks


How do I schedule an appointment with Dr. Sutton?

  • You may schedule an appointment with Dr. Sutton by either calling the practice at 910-803-1434 or by submitting your information on the Contact Us page.


I have a conflict with my schedule.  Am I able to reschedule my evaluation?

  • Please note that your evaluation time is reserved specifically for you.  If you need to reschedule your evaluation (e.g., if a scheduling conflict arises), you may do so without charge as long as you notify our office at least one week (seven calendar days) prior to the scheduled evaluation.  Please note that evaluations must be rescheduled via telephone only (910-803-1434), as we are not able to send or receive text messages.


I no longer need an evaluation.  Am I able to cancel my evaluation?

  • Please note that your evaluation time is reserved specifically for you.  If you wish to cancel your evaluation, you will be issued a refund of your evaluation deposit as long as the evaluation is cancelled at least one week (seven calendar days) prior to the evaluation. If you wish to reschedule your evaluation (e.g., if a scheduling conflict arises), you may do so without charge as long as you notify our office at least one week (seven calendar days) prior to the scheduled evaluation.  Evaluations cancelled within one week (seven business days) of the appointment time will not include a refund of the evaluation deposit.  Please note that evaluations must be cancelled via telephone only (910-803-1434), as we are not able to send or receive text messages.


What happens if I accidentally miss my evaluation?

  • Please note that your evaluation time is reserved specifically for you.  If you no-show to the evaluation, you will not be refunded the evaluation deposit.  If you wish to reschedule a missed evaluation, full payment for the missed appointment will be required before a new appointment may be scheduled.  Exceptions for emergencies may of course be made and may be done so at the discretion of our office.


Is your office able to send or receive texts?

  • Unfortunately, no.  We are not able to send or receive texts.  You may call our office at 910-803-1434.


How can my provider fax records to your office?

  • Records and any other pertinent information may be sent to our office by one of the following methods:
    • Mail:  Tidal Neuropsychology
               19 South Hampstead Village Drive
               Hampstead, NC  28443
    • Fax:  855-672-7002

How do I request that a copy of my report be sent to another provider?

  • You may request that a copy of your report be sent to another provider by completing an Authorization for Release of Health Information form and returning it to Dr. Sutton by one of the following methods:
    • Mail:  Tidal Neuropsychology
               19 South Hampstead Village Drive
               Hampstead, NC  28443
    • Fax:  855-672-7002


How do I schedule an appointment with Dr. Sutton?

  • You may schedule an appointment with Dr. Sutton by either calling the practice at 910-803-1434 or by submitting your information on the Contact Us page.


​What are your fees?


Does Dr. Sutton take insurance?

  • After almost ten years of taking insurance, Dr. Sutton’s practice is in the process moving off of all insurance panels and is no longer taking referrals for insurance-based payment.  Please see our Rates and Payment page for more information about our fees.


Can I submit a bill to my insurance company for reimbursement once the evaluation has been completed?

  • Patients will not be able to submit a bill to their insurance company for reimbursement.


What forms of payment are accepted?

  • Payment can be made via cash, check, or credit card.


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